Why Marsbahis Is Your Data Safe?
SSL/TLS Encryption
All data transfers at Marsbahis are secured with 256-bit SSL encryption. Your login and payment information is fully encrypted.
Never Sold to Third Parties
Your personal data is never sold or rented to any third party. This is a commitment from Marsbahis.
Secure Data Storage
All user data is stored on encrypted servers, accessible only to authorized personnel.
Cookie Controls
Marsbahis uses only essential cookies. You can manage your cookie preferences at any time through your browser settings.
Protecting Your Rights
You can request to view, correct, or delete your data at any time.
International Standards Compliance
Marsbahis operates in accordance with international data protection standards, ensuring the highest level of security for users in Bangladesh.
What data do we collect?
Marsbahis collects certain information to deliver the best possible gaming experience. All data collection is carried out with full transparency and solely for the purpose of improving our services.
Information collected during registration:
- Full name and date of birth (for age verification)
- Email Address & Mobile Number
- Residential Address & Country
- Preferred currency and language
- Username & Password (encrypted)
Information collected during KYC verification:
- Copy of National ID (NID) or passport
- Driving license or other government-issued ID
- Proof of address document (utility bill or bank statement)
- Selfie or Face Verification Photo
Automatically Collected Information:
- IP Address & Device Type
- Browser Type & Operating System
- Platform login times and session data
- Gaming History & Transaction Records
How do we use your data?
Marsbahis uses collected data only for the specific purposes stated. Your data will not be used for any additional purpose without your consent.
| Purpose of Use | What Data Is Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, mobile number | Contract Compliance |
| Payment Processing | Payment details, transaction records | Contract Compliance |
| Identity Verification (KYC) | Identity document, proof of address | Legal Obligation |
| Customer Support | Communication History | Legitimate Interest |
| Promotional Offers | Gaming preferences, email | Consent |
| Fraud Prevention | IP, Device, Session | Legitimate Interest |
Marsbahis analyzes your gaming behavior to promote responsible gaming. If unusual patterns are detected, we may reach out to offer support.
Who Is Your Data Shared With?
Marsbahis never sells your data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.
Who Your Data May Be Shared With:
- Payment Provider: bKash, Nagad, Rocket — only the information needed to process transactions.
- Game Software Provider: Limited session data required to run the game.
- Legal Authorities: Where required by court order or government directive.
- Anti-Fraud Services: With security partners to detect and prevent fraud.
- Audit & Compliance: For verification by the licensing authority.
Marsbahis has data processing agreements in place with all third parties, who are required to uphold the same privacy standards.
Cookie Policy
Marsbahis uses cookies on its website. Cookies are small data files stored in your browser that help the platform function more effectively.
Cookie Type:
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Performance Cookies: Used to monitor page load times and usage patterns.
- Functional Cookies: To remember your language preference, theme, and personal settings.
- Analytics Cookies: Anonymous usage data collected to improve the platform.
You can disable non-essential cookies through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.
Data Protection Measures
Marsbahis uses industry-leading security technology to protect your data. Our security team monitors the platform around the clock, 24 hours a day.
- 256-bit SSL Encryption: All data transfers are carried out through encrypted channels.
- Firewall Protection: Our advanced firewall system prevents unauthorized access.
- Two-Factor Authentication (2FA): Account protection via two-factor authentication.
- Regular Security Audits: Regular security audits conducted by third-party experts.
- Encrypted Database: All stored data is protected with encryption.
- Access Controls: Only authorized staff have access to specific data.
In the event of a security breach, Marsbahis will notify affected users within 72 hours and take immediate steps to resolve the issue.
Your Rights
As a Marsbahis user, you have full control over your own data. You can exercise the rights listed below at any time.
Right to Access Your Data
You can request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under specific conditions.
Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
You can request an export of your data in a structured format.
Right to Object
You may object to marketing communications or specific uses of your data.
To exercise any of these rights, please contact Marsbahis Customer Support. Requests will be responded to within 30 days of receipt. In some cases, legal obligations may prevent the deletion of certain data.
Data Retention Period
Marsbahis does not retain data longer than necessary. Retention periods by data type are outlined below:
- Account Information: For the duration the account is active, and 5 years after closure.
- Transaction Records: Up to 7 years for legal requirements.
- KYC Documents: 5 years after account closure.
- Customer Support Contact: 3 years.
- Logs & Security Data: 12 months.
- Marketing Preferences: Consent Until withdrawn.
Once the designated retention period expires, data is securely deleted or anonymized.
Children's Privacy
Marsbahis is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- Additional KYC verification may be requested if there is any suspicion.
- Any accounts found to belong to minors are closed immediately.
- Any data collected from a minor by mistake is deleted immediately.
Privacy Policy Changes
Marsbahis may update this Privacy Policy from time to time. Changes may occur due to service improvements, legal requirements, or the introduction of new features.
- Users will be notified of significant changes via email or an in-platform notification.
- The date of any changes will appear in the "Last Updated" section at the top of this page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you do not agree to the updated policy, you will have the option to close your account.
Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please contact the Marsbahis support team.
- Live Chat: Live chat support on the platform, available 24/7.
- Email: [email protected] (responses are typically sent within 24 hours).
- Data Rights Request: Send an email to the same address with the subject line "Data Rights Request".
Marsbahis places your privacy above all else. Our dedicated privacy team is always on hand to address any concerns you may have.
About Privacy Frequently Asked Questions
At Marsbahis Play Responsibly
Your data is completely secure. Register now and join Bangladesh's most trusted gaming platform.